Sending Files Using an sFTP

Learn how to set up an sFTP

A common method to exchange files with Full Measure is through an sFTP server. sFTP, which stands for SSH File Transfer Protocol, or Secure File Transfer Protocol, is a secure way to provide file access and file transfer.

The server, hosted by Full Measure, can be accessed using various free-to-use software options. Below are the most common:

Cyberduck
Filezilla
WinSCP

You may also opt to send us your files automatically from your system of record (Slate, etc.) While this acts as a great deliverability mechanism, to see the files themselves, we recommend using one of the above clients.

For more information on how to retrieve and import files from a remote STFP server specifically for Slate, review their Knowledge Base article here.

Below you will find a step-by-step walkthrough on how to get connected to Full Measure's sFTP for each of the free platforms above (Cyberduck, FileZilla, and WinSCP).

CyberDuck

Once you have Cyberduck installed, navigate to the "Open Connection" icon in the upper left-hand side of the interface. Once there, use the connection information sent to you by your Full Measure Customer Success Manager.

Example:

server: sftp.fullmeasure.io

path: fme-sftp/fullmeasure_university/outgoing

username: fullmeasure_university

port: 22

Private-key:* file attached to email *

You may leave the password blank. You will choose the private key sent to you.
If on Windows PC when choosing the key, make sure to set the search filter to "all files"

Now that you have input your proper credentials, click "connect." Once connected, you will be able to see your "incoming" and "outgoing" folders.

outgoing = the location to place your files
incoming = the location to receive files (if applicable)

Congratulations! You are now connected to Full Measure's SFTP using Cyberduck! 🦆

Filezilla

Once you have FileZilla installed, navigate to the "Site Manager" icon in the upper left-hand side of the interface. Once there, create a new site and proceed to use the connection information sent to you by your Customer Success Manager.

Example:

server: sftp.fullmeasure.io

path: fme-sftp/fullmeasure_university/outgoing

username: fullmeasure_university

port: 22

Private-key:* file attached to email *

If on Windows PC when choosing the key, make sure to set the search filter to "all files"

Now that you have input your proper credentials, tap "connect." Once connected, you will be able to see your "incoming" and "outgoing" folders.

outgoing = the location to place your files

incoming = the location to receive files (if applicable)

Congratulations! You are now connected to Full Measure's SFTP using FileZilla! 🗳

WinSCP

Once you have WinSCP installed, navigate to the "New Session" icon in the upper left-hand side of the interface. Once there, create a new site and proceed to use the connection information sent to you by your Customer Success Manager.

Example:

server: sftp.fullmeasure.io

path: fme-sftp/fullmeasure_university/outgoing

username: fullmeasure_university

port: 22

Private-key:* file attached to email *

You may leave the password blank. You will choose the private key sent to you. To do so, tap "Advanced" to proceed to the advanced site settings. Once there, under "SSH" in the lefthand navigation menu, tap "Authentication." You will see an option to select a key file from your desktop.

If on Windows PC when choosing the key, make sure to set the search filter to "all files"

Once you have your Key file selected, allow the site to convert the key to .ppk format, then press "OK" to exit out of the advanced site settings.

Now that you have input your proper credentials, click "Login." After a few moments, you will be connected and able to see your "incoming" and "outgoing" folders.

outgoing = the location to place your files

incoming = the location to receive files (if applicable)

Congratulations! You are now connected to Full Measure's SFTP using WinSCP! 📁

How often is my data imported?

Data will be retrieved from the sFTP and updated within the system at a set schedule of up to once per hour. Typical integrations are configured to update every eight hours, starting in the early morning. For questions about your import schedule, create a ticket.