Contacts
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      1. Knowledge Base
      2. Launching Campaigns
      3. Contacts

      Uploading a Contact File in the StudentBridge Platform

      The first step in launching your own Campaign involves uploading a Contact File. No longer do you need to upload your data files through an sFTP. Instead, you can upload these files directly to the Full Measure platform! Your Contact File allows your students to be created within the Full Measure system.
      Review the Contact File Overview section to learn how to build your .csv Contact File.
       

      Contact File Overview

      How To Upload A Contact File

      Follow these instructions to upload a Contact File to the Full Measure platform.

      ⚠️ Wait until your Contact File is successfully uploaded in the platform before uploading your Audience File. Contacts needs to exist in the platform before they are segmented out as an audience. 

      Video overview of uploading contacts
       
      Files need to uploaded in a .csv format. If you have a file in another file format such as Excel, make sure to save it as a .csv file. Watch the video below for more details ⬇️
       
       

      Step 1: Click "People" in the left-hand navigation bar, then select "Contacts"

      Screen Shot 2021-12-02 at 2.12.15 PM

      Screen Shot 2021-12-06 at 12.33.18 PM

      Step 2: Click the "Add" button in the bottom right-hand corner to begin uploading a new .csv Contact File

      Step 3: Click "Browse Files" to upload your pre-made .csv Contact File

      If your .csv headers do not match the required naming conventions, you'll receive an error notification

      You can download a template .csv file and review the required header names by clicking the❓button

       

      Step 4: Click the Upload File icon in the top-right corner to check the status of your contact file upload.

      Upload File Icon

      You'll now be able to view your Pending, Completed, and Failed Contact Files.

      Pending, Completed, and Failed Contact File Uploads
       
      Once you see your file in the "Completed" section, you can move into the Audience File upload process.
       

      You can also message students directly in your Contact File. Select an uploaded file, and all students included will appear. Select the three dots next to their name, then click "Message" to send a direct message.